Abuja Digital Studio · Est. 2018
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Getting Started

Getting started

OFeedbackorravo.com/docs/ofeedback/getting-started

Getting started

Admin location

Under Core: Orravo Core, OFeedback. The screen has three top-level tabs: Inbox, Analytics, Settings. The WordPress sidebar is hidden on all OFeedback pages for a focused workspace.

Minimum config

  1. Notification recipients: open Settings, Notifications. Default is the site admin email. Comma-separate multiple recipients in ofb_notify_emails.
  2. Widget on/off: ofb_widget_enabled defaults to on; the floating button appears bottom-right with label "Feedback" and color #38BDF8.
  3. Allowed feedback types: under Settings, Types you can disable types from the built-in list (General, Content Issue, Bug, Suggestion, Praise, Question) or add custom keys.
  4. Slack integration (optional): paste a Slack Incoming Webhook URL into ofb_slack_webhook to receive a Slack message on every new submission.
  5. Feedback page (optional): set ofb_feedback_page_id to point the widget link at a dedicated [ofeedback] page.

Smoke test

  1. Open the front of your site. The Feedback button appears bottom-right.
  2. Submit a test message with a star rating.
  3. Check OFeedback, Inbox. The submission should appear as a new (unread) row.
  4. Open the row. Confirm it auto-flips to read.

Built-in feedback types

OFB_Submission::built_in_types() returns:

KeyLabel
generalGeneral Feedback
contentContent Issue
bugBug / Technical Issue
suggestionSuggestion
praisePraise
questionQuestion

Custom types are stored under ofb_custom_types and appended (built-in keys cannot be overridden).

Getting started · OFeedback Docs | Orravo