DocsOFeedbackInbox & Status Workflow
Features

Inbox & Status Workflow

OFeedbackorravo.com/docs/ofeedback/inbox

Inbox

The inbox lists all feedback submissions with full filter and bulk-action support.

Status tabs: All · New (unread) · Read · Archived

Filters: Type dropdown · Date From/To (ISO date inputs) · Full-text search across name, email, subject, message

Bulk actions (on selection): Mark Read · Archive · Delete (with confirmation)

Row actions: View · Mark Read · Archive · Delete

Detail View

Opening any row:

  • Message card — type tag, status badge, star rating, subject, full message
  • Admin Notes — private textarea; never visible to submitters
  • Submitter sidebar — name, email, user ID (if logged in), IP address
  • Context sidebar — datetime, page title + URL, browser UA
  • Reply card — mailto link pre-filled with submitter email and subject
  • Screenshot card — thumbnail preview + download link; shows deletion date when archived

Opening a "new" submission automatically marks it "read".

Analytics

Stat cards: Total Submissions · This Month · Avg Rating · Unread count

Charts:

  • Submissions by Type (horizontal bar)
  • Rating Distribution (1–5 stars)
  • Last 30 Days (vertical bar per day, CSS-height-driven — no JS library)

CSV Export

Click CSV in the Inbox topbar. Exports all submissions matching current type/status filters.

Columns: ID, Date, Status, Type, Subject, Message, Name, Email, Rating, Page Title, Page URL, IP Address, Admin Notes

Inbox & Status Workflow — OFeedback Docs — Orravo