FAQ
Where is my feedback data stored?
In wp_ofb_feedback on your own database. OFeedback never sends data to a third party. Screenshots are stored as files under wp-content/uploads/ofb-screenshots/ on your server.
Can I disable screenshots entirely?
Yes. Set ofb_screenshot_enabled to off in Settings. The button is removed from the widget and the shortcode form.
Does the widget work on mobile?
Yes. The widget renders as a fixed bottom button and the panel adjusts for small screens.
Can I hide the widget on specific pages?
Use ofb_excluded_post_ids (a comma-separated list of post/page IDs). The frontend script reads this list from the localized config and skips rendering on those pages.
How long are screenshots kept?
A daily WP-Cron event (ofb_cleanup_screenshots) deletes the files for entries that have been archived for 30+ days. The database row itself keeps screenshot_url and screenshot_path but the underlying file is gone.
Does OFeedback respect privacy if I do not want to store IPs?
Yes. Set ofb_store_ip to off and the ip_address column is left empty for new submissions.