Privacy Policy

This Privacy Policy explains how Orravo ("we", "us", or "our") collects, uses, and protects information you provide when using our website at orravo.com.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions — your name, email address, and any details you include in your message
• Account information — your name and email address when you create an account
• Usage data — pages visited, time spent, and general browsing behaviour via analytics tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and project requests
• Provide and improve our services
• Send transactional emails related to your account or purchases
• Analyse website usage to improve user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

We use essential cookies to keep you signed in and remember your preferences. We may also use analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work correctly.

4. Third-Party Services

We use the following third-party services that may process your data:

• Clerk — authentication and user account management
• Resend — transactional email delivery
• Vercel — website hosting and infrastructure
• Supabase — database storage

Each of these services has its own privacy policy governing how they handle data.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Contact form submissions are kept for up to 12 months. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time where processing is based on consent

7. Security

We take reasonable measures to protect your information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

8. Contact

If you have questions about this policy or wish to exercise your rights, please contact us at hello@orravo.com or via our contact form.

We may update this policy from time to time. Continued use of the site after changes constitutes acceptance of the updated policy.