DocsOFeedbackFrequently Asked Questions
Reference

Frequently Asked Questions

OFeedbackorravo.com/docs/ofeedback/frequently-asked-questions

Q: Does OFeedback work without jQuery?

A: The frontend widget and admin both require jQuery. WordPress includes jQuery by default; OFeedback enqueues it as a dependency.

Q: Can I style the widget to match my brand?

A: Yes. Set a hex color in Settings → Widget Appearance → Button Color. For full CSS control, target .ofb-widget-trigger and .ofb-widget-panel.

Q: Will the widget slow down my site?

A: The ofb-frontend-v2.js file is under 12 KB uncompressed. html2canvas (the screenshot library, ~300 KB) is only loaded on demand when a user clicks "Attach Screenshot" — it is not part of the initial page load.

Q: Can I use the form on multiple pages?

A: Yes. Add [ofeedback] to as many pages as you like. Each renders an independent form.

Q: What happens when a submission is archived?

A: Status changes to "archived". The screenshot file (if any) is queued for deletion 30 days later. The submission data itself remains in the database until manually deleted.

Q: Can I export all data before uninstalling?

A: Yes. Use the CSV Export button in the Inbox (leave type and status filters blank for all data), then delete the plugin.

Q: Is there a limit on submissions?

A: No built-in limit. Rate limiting prevents the same IP from submitting more than once per 5 minutes.

Q: Does it work with caching plugins?

A: Yes. AJAX endpoints bypass page caching. The wp_create_nonce call is inside wp_enqueue_scripts which runs per-request (not cached).

Q: Can I integrate with Zapier / Make?

A: Use the ofeedback_submission_created action hook to POST to a webhook URL:

phpadd_action( 'ofeedback_submission_created', function( $id, $data ) {
    wp_remote_post( 'https://hooks.zapier.com/...', [
        'body' => wp_json_encode( array_merge(['id' => $id], $data) ),
        'headers' => ['Content-Type' => 'application/json'],
    ]);
}, 10, 2 );

Frequently Asked Questions — OFeedback Docs — Orravo