Email Notifications
On each new submission, OFeedback sends an HTML email to all configured notification recipients.
To add recipients:
Settings → Email Notifications → Notification Recipients
Enter one email per line, or comma-separated.
Email content: type, name, email, subject, star rating, page link, full message body, and a "View in OFeedback" CTA button.
Submitter confirmation:
When "Send confirmation email to submitter" is enabled and the submitter provides an email address, they receive a receipt email containing their message.
Slack Integration
Configure a Slack Incoming Webhook URL in Settings → Slack Integration → Slack Webhook URL.
Each new submission POSTs a JSON payload to the webhook:
json{
"text": "*[Site Name] New Feedback — Bug / Technical Issue ★★★☆☆*\n*From:* Jane Doe\n>Login page throws a 500 error after password reset…\n<https://example.com/wp-admin/admin.php?page=ofb-feedback&view=detail&id=42|View in OFeedback admin>"
}
Leave the field blank to disable Slack notifications.