Abuja Digital Studio · Est. 2018
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Troubleshooting

Troubleshooting

Orravo Page Builderorravo.com/docs/orravo-page-builder/troubleshooting

Troubleshooting

The Orravo Theme menu does not appear

The menu is registered by Orv_PB_Admin::register_menu() on admin_menu. If it is missing:

  1. Confirm Orravo Page Builder is active under Plugins.
  2. Confirm Orravo Core is active. The plugin shows a red notice on plugins_loaded when Core is missing - the builder still loads but the dashboard hero, license screen, and command palette will not.
  3. Check manage_options capability for your user. The whole menu is gated on that cap.

My orv_page URLs return 404

Flush rewrite rules. Settings > Permalinks > Save Changes. The plugin registers rewrite => [ 'slug' => 'orv' ] and that needs flushing after activation. Activation already calls flush_rewrite_rules() once, but plugins that ship rewrites can clobber the cache.

Sections from an old version look broken

The migration runs at admin_init priority 5 via Orv_PB_Migrator_Neutralization::maybe_run(). If it has not run, deactivate then reactivate the plugin to trigger the migration. The migration is idempotent - the option flag prevents repeat runs.

Cmd+K does not open the palette

The palette only enqueues on Orravo admin screens (orv-pb- and orravo-). If you are on another screen, the keyboard shortcut is intentionally inert.

Section preview thumbnails are blank

Orv_Pb_Screenshot writes to wp-content/uploads/orv-screenshots/. Check the directory is writable. If permissions are fine, regenerate by editing a section field and refreshing the picker - cached entries are keyed on the field hash.

Builder page renders the front-page template instead

If the static front page itself is a builder page, the theme's front-page.php would normally take precedence over page-orv.php. Orv_PB_CPT::template_include fixes this by detecting builder data and forcing page-orv.php. Make sure no other plugin filters template_include at higher priority.

Troubleshooting · Orravo Page Builder Docs | Orravo