DocsOEngage19. Email Templates
Reference

19. Email Templates

OEngageorravo.com/docs/oengage/19-email-templates

Available Templates

Template KeyWhen Sent
welcomeOn new account creation
verify_emailOn registration — email verification link
password_resetOn forgot password request
admin_approvalWhen account approval is required
account_approvedWhen admin approves a pending account
social_connectedWhen user connects a social provider
new_device_loginOn login from unrecognized device
magic_linkOn magic link request
2fa_codeOn email 2FA code request

Template Variables

All templates support these variables:

VariableValue
{{user_name}}User's display name
{{user_email}}User's email address
{{site_name}}Blog name
{{site_url}}Home URL
{{year}}Current year

Template-specific variables:

TemplateExtra Variables
verify_email{{verify_link}}
password_reset{{reset_link}}
magic_link{{magic_link}}
2fa_code{{code}}
social_connected{{provider}}

Customizing Templates

  1. Go to ORegister → Emails
  2. Select template from left sidebar
  3. Edit subject line and HTML body
  4. Click variable chips to insert at cursor position
  5. Use "Send Test" to preview in inbox
  6. Save

19. Email Templates — OEngage Docs — Orravo